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mClub Powered by Compass

The tools you need to regain revenue and increase compliance – all from one platform!

Leverage industry-specific marketing with a dedicated marketing team to help you market your business while you focus on running it!

Everything you need to market your practice – custom built for you!

The tools you need to regain revenue and increase compliance – all from one platform –
all in one CUSTOM MARKETING SUBSCRIPTION!

Leverage industry specific marketing with a dedicated marketing team to help you market your business while you focus on running it!

Connect with Clients,

Increase Compliance,

Regain Revenue!

Check out our premium features available in our mCompass Compliance & Communication System below:

 

Two-Way Text Messaging

Communicate with your clients through easy-to-use text messaging.

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Communicate with your clients through easy-to-use text messaging. Text messaging is the most effective form of communication with a 98% open rate. Most text messages are viewed within the first 3 seconds.

Pet Health Reminders

Pet owners will automatically receive customized pet health reminders.

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Pet owners will automatically receive customized pet health reminders to enhance their pet’s care and wellness experience with your practice.

Pet Portal

Pet owners can manage their pets personal information and appointments.

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Pet owners can manage their pets personal information and appointments, while also having access to their pet records 24/7 right at their fingertips – freeing up your teams time looking up records.

Post Visit Surveys

Be in the know on your client satisfaction with post visit surveys.

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Be in the know on your client satisfaction with post visit surveys. Direct positive feedback to leave online reviews for your practice increasing your digital reputation

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Mobile & Print Pet Health ID Cards

Pet owners have instant access to pet health records on their mobile device.

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Pet owners have instant access to pet health records on their mobile device, 24-7. Pet owners will always be prepared with documentation for traveling, boarding, and grooming. Client will receive electronic ID card immediately upon text request or clients can be provided a printed ID card.

Appointment Reminders

Appointment reminders will be automatically sent to pet owners.

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Appointment reminders will be automatically sent to pet owners to reduce the amount of missed appointments saving your practice time and increasing your practice’s compliance.

Practice Portal

Get in-depth insight with monthly practice performance analytics, graphs, and trends. 

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Get in-depth insight with monthly practice performance analytics and benchmark graphs to track trends. Your practice can control and monitor appointment requests, schedule reminders, and more.

Targeted Marketing

Customized campaigns can be sent specifically to segmented groups.

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Customized campaigns can be sent specifically to segmented groups of pet owners based on different variables. Deliver precise, effective marketing content that will resonate with those pet owners.

Practice Marketing

Easily communicate with your clients via custom email blasts.

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Easily communicate with your clients via custom email blasts to keep them up to date on happenings with your practice.

Campaigns for Declined Services

Services declined by the pet owner that were suggested during an appointment.

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Services declined by the pet owner that were suggested during an appointment can now be targeted to receive educational campaigns on that specific service directing them back into your practice.

Features Include:

mCompass Packages

  • Online Stores
  • Training & Education
  • Medical Waste Disposal
  • Web Design & Social Media
  • Leadership Training
  • Home Delivery Solution
  • Telemedicine Service
  • Credit Card Processing Discounts
  • Inventory Management
  • Veterinary Recruitment
  • Manufacturer Rebates & Discounts
  • Reference Labs
  • Pet Insurance
  • Mood TV & On Hold Messaging
  •  Telemedicine Service
  • mVet Exclusive Private label Line
  • Account Assistance & Support
  • Wellness Program
  • Office Supply Discounts
  • Veterinary Apparel
  • and much more…

Compatible PIM System required:

 

Check to see if your Practice software is compatible:

DVM Manager, IntraVet, IntraVet FoxPro, IntraVetSQLServer VeTech, Vtech, Vtech Access, VTechMySQL, Cornerstone (owned by IDEXX), Avimark (owned by Covetrus), ImproMed (owned by Covetrus)

Success Stories

From this…

to this, in less than 6 months!

mCompass provides several easy ways to communicate with clients. The customer service has been great – quick response, willingness to look at ways to potentially modify/change something to meet our needs even more and so pleasant to work with during the install! mCompass has provided a way to up our communication game with our clients without sacrificing privacy.

King Veterinary Clinic

Our clients really like getting the postcard reminders when vaccines are due. We have had considerably fewer ‘no-shows’ since we started doing the text reminders for appointments. Overall it is helping us make our practice more digital and streamlined.

Le Mars Vet Clinic

It has educated our clients in an easy way without taking over client’s email accounts with too much information. Also reminds clients of our new online store on regular intervals.

St. Anna Veterinary Clinic

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