get started with
mClub
Stay successfully connected with your
pet owners.
Effective client communication saves pet owners time and trouble. The more you show them they can rely on your practice for appointment reminders and other important health communications – the more you are nurturing customer relationships by growing their loyalty and increasing compliance and referrals.
Get Started with your Free Demo!
Ask your Midwest representative to setup a demo of our compliance system and learn how easy it is to get started today.
We’ve Got You Covered
Our customized client communication tool will assist your veterinary practice in maintaining strong relationships with clients through all channels of communication.
Two-Way Text Messaging
Communicate with your clients through easy-to-use text messaging. Text messaging is the most effective form of communication with a 98% open rate. Most text messages are viewed within the first 3 seconds.
Appointment Reminders
Appointment reminders will be automatically sent to pet owners to reduce the amount of missed appointments saving your practice time and increasing your practices compliance.
Pet Health Reminders
Pet owners will automatically receive customized pet health reminders to enhance their pet’s care and wellness experience with your practice.Pet owners will automatically receive customized
Practice Portal
Get in-depth insight with monthly practice performance analytics and benchmark graphs to track trends. Your practice can control and monitor appointment requests, schedule reminders, and more.
Pet Portal
Pet owners can manage their pets personal information and appointments, while also having access to their pet records 24/7 right at their fingertips – freeing up your teams time looking up records.
Targeted Marketing
Customized campaigns can be sent specifically to segmented groups of pet owners based on different variables. Deliver precise, effective marketing content that will resonate with those pet owners.
Post Visit Surveys
Be in the know on your client satisfaction with post visit surveys. Direct positive feedback to leave online reviews for your practice increasing your digital reputation.
Practice Marketing
Easily communicate with your clients via custom email blasts to keep them up to date on happenings with your practice. .Pet owners will automatically receive customized pet health reminders to enhance their p
Mobile & Print Pet Health ID Cards
Pet owners have instant access to pet health records on their mobile device, 24-7. Pet owners will always be prepared with documentation for traveling, boarding, and grooming. Client will receive electronic ID card immediately upon text request or clients can be provided a printed ID card.
Campaigns for Declined Services
Services declined by the pet owner that were suggested during an appointment can now be targeted to receive educational campaigns on that specific service directing them back into your practice.
Stay Connected With Your Clients, We’ll Show You How It’s Done
Effective client communication saves pet owners time and trouble. The more you show them they can rely on your practice for appointment reminders and other important health communications – the more you are nurturing customer relationships by growing their loyalty and increasing compliance and referrals.
Our marketing campaign service powered by mCompass will keep your practice on your clients minds all year long. All communications are branded with your practice logo and personally addressed to each client and their pet.
What mClub Powered by mCompass can do for you:
Connect with Clients
Via email, text message, and social media. Keep your practice on the top of their mind for services, preventatives, refills, and more!
Increase Compliance
By creating awareness of health conditions and promoting wellness.
Regain Revenue
Lost to outside sources by generating repeat business, acquiring new customers by referrals, and promoting the benefits of your practice!
Success Stories
From this…
to this, in less than 6 months!
“mCompass provides several easy ways to communicate with clients. The customer service has been great - quick response, willingness to look at ways to potentially modify/change something to meet our needs even more and so pleasant to work with during the install! mCompass has provided a way to up our communication game with our clients without sacrificing privacy.”
King Veterinary Clinic
“Our clients really like getting the postcard reminders when vaccines are due. We have had considerably fewer 'no-shows' since we started doing the text reminders for appointments. Overall it is helping us make our practice more digital and streamlined.”
Le Mars Vet Clinic
“It has educated our clients in an easy way without taking over client's email accounts with too much information. Also reminds clients of our new online store on regular intervals.”
St. Anna Veterinary Clinic
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